Hi, my name is Gemma.

With over 20 years of experience in healthcare administration across Ireland, the UK, and Canada, I founded my Virtual Assistant business in 2018 to provide specialised administrative support to mental health professionals.

Through my work supporting Clinical Counsellors and small private practices, I developed a deep understanding of the systems and processes that keep a practice running smoothly. From managing client workflows to working extensively with platforms such as Jane App, my role has always been to create organised, efficient support behind the scenes so practitioners can focus on their clients.

As my experience grew, other therapists began reaching out for guidance in setting up their own systems and platforms when launching private practices. This led me to develop Practice Launch Packages, designed to help practitioners build a professional, well-structured foundation from the very beginning.

Today, I support therapists at different stages of practice — whether they are launching a new private practice or looking for reliable ongoing administrative support — bringing calm, clarity and streamlined systems to the operational side of their work.

Whether you're launching a new private practice or looking for reliable practice support, I’d love to learn more about your work and how I can help.